SERVICES AND ETHIC

RELIABILTY:

THE PATENT BUSINESS IS VERY TIME SENSITIVE. AT TECHNICAL DRAFTING SERVICES, WE PLACE EXTREME IMPORTANCE IN PROVIDING ACCURATE DRAWINGS WITH FORMAT AND APPEARNCE TAILORED TO THE NEEDS AND EXPECTATIONS OF OUR CLIENTS. THEN, AND WITHOUT EXCEPTION, WE DELIVER THEM ON TIME.

WE WILL NEVER ACCEPT THE RESPONSIBILTY OF PREPARING DRAWINGS FOR YOUR CASE UNLESS WE ARE CERTAIN THAT WE WILL BE ABLE TO COMPLETE THE PROJECT AND DELIVER IT TO YOU ON OR BEFORE THE DATE IT WAS PROMISED.

SECURITY:

TECHNICAL DRAFTING SERVICES IS WELL AWARE OF THE SENSITIVE NATURE OF INTELLECTUAL PROPERTY AND THE IMPORTANCE OF GAURDING THE CONFIDENTIALITY OF ALL PROJECTS THAT ARE ENTRUSTED TO OUR CARE.

TECHNICAL DRAFTING SERVICES KEEPS PERPETUAL ELECTRONIC FILES OF THE DRAFTS WE GENERATE SOLEY FOR THE CONVENIENCE OF OUR CLIENTS.  IF A CLIENT NEEDS TO FILE A CIP CASE, OR SIMPLY NEEDS A NEW COPY OF DRAWING WE HAVE PREPARED, THEY ARE AVAILABLE IN OUR ARCHIVES.

AFTER COMPLETION  OF A DRAFTING JOB AND DELIVERY OF THE DRAWINGS TO THE CLIENT, ALL REFERENCE MATERIALS INCLUDING INFORMAL DRAWINGS, SKETCHES, ENGINEERED DRAWINGS, POWERPOINT PRESENTAIONS, PHOTOGRAPHS, AND SPECIFICATIONS ARE SHREDDED AT EACH DRAFTERS WORK STATION. NO PIECE OF PAPER LEAVES OUR OFFICES UNSHREDDED.

WE WILL GLADLY EXECUTE CONFIDENTIALITY AGREEMENTS UPON REQUEST.

DEDICATION TO TEAMWORK:

AT TECHNICAL DRAFTING SERVICES, WE BELIVE THAT A SPECIAL WORKING RELATIONSHIP EXISTS BETWEEN US AND OUR CLIENT.  WE BELIEVE IN OPENING AND MAINTAINING LINES OF COMMUNICATION THAT ASSURE THAT THE PRODUCT WE PROVIDE IS PREPARED RIGHT THE FIRST TIME.

WE ARE NOT SHY ABOUT CANTACTING OUR CLIENTS TO DISCUSS THE DETAILS OF CASES BEFORE WE BEGIN DRAWINGS, OR DURING THE COURSE OF DRAWING PREPARATION, IF THAT IS WHAT IT TAKES TO GET IT DONE RIGHT THE FIRST TIME.

VERSATITLITY:

AT TECHNICAL DRAFTING SERVICES, WE CAN DEVELOP YOUR FINAL DRAWINGS WHEN PROVIDED WITH A WIDE RANGE OF REFERENCE MATERIALS FROM WHICH TO WORK:

HAND SKETCHES	POWERPOINT PRESENTATIONS
PHOTOGRAPHS	.JPEG FILES
PROTOTYPES	VIDEOS
ENGINEERING DRAWINGS	SITE VISITATION

ANY MATERIALS PROVIDED TO US FOR USE AS REFERENCE, SUCH AS PROTOTYPES, ORIGINAL HAND SKETCHES, ENGINEERING DRAWINGS, ETC., WILL GLADLY BE RETURNED UPON COMPLETION OF THE DRAWINGS.

SPECIAL REQUIREMENTS:

TECHNICAL DRAFTING SERVICES PROVIDES A WIDE RANGE OF SERVICES TO SUIT THE NEEDS OF OUR CLIENTS, SUCH AS:

MOUNTING PHOTOGRAPHS, INCLUDING CONVERSION TO ELECTRONICALLY TRANSMITTABLE .PDF FORMAT

DRAWINGS PREPARATION SUITABLE FOR UNITED STATES PCT AND FOREIGN FILINGS

CUSTOMER SATISFACTION:

TECHNICAL DRAFTING SERVICES NEVER CONSIDERS A PROJECT COMPLETE UNTIL THE CLIENT CONFIRMS THAT ALL ASPECTS OF THE DRAWINGS SATISFY HIS REQUIREENTS.  WE APPRECIATE THAT THE CLIENT IS ULTIMATELY RESPONSIBLE HOR HIS DRAWINGS AND IT IS OUR RESPONSIBILTY TO PROVIDE WHAT HE NEEDS AND EXPECTS.  BASED ON OUR EXPERIENCE,  WE WILL ALWYAS BE WILLING TO MAKE SUGGESTIONS TO OUR CLIENTS REGARDING ASPECTS OF PRESENTATION AND FORMAT, BUT WE WILL CONCEDE THAT THE FINAL DECISION ALWAYS RESTS WITH THE CLIENT.